Client Success Manager
High Profit Coaching installs predictable client acquisition systems for coaches — and as our Client Success Manager, you're the person who makes sure clients actually feel that promise, month after month. You'll manage communication, reporting, and project delivery across a roster of coaching and consulting clients, making sure every campaign, funnel, and deliverable lands on time and drives the results they signed up for.
This isn't a "forward the email" role. You'll own the client relationship end to end — translating performance data into plain-English updates, flagging risks before they become churn, and coordinating our ads, funnel, and creative teams so nothing falls through the cracks. If you get genuine satisfaction from a client renewing because they trust the results, this is your kind of job.
- 2+ years of hands-on experience managing client relationships, ideally at a marketing agency or other service-based business.
- A track record of keeping clients informed and confident, even when a campaign hits a rough patch — proactive communication over damage control.
- Working knowledge of basic marketing metrics (leads, CPL, ROAS, close rate) well enough to explain performance in plain language.
- An ownership mindset — you treat every client relationship like your own reputation depends on it, because it does.
- Clear, direct communication skills for coordinating between clients and our ads, funnel, and creative teams without losing details in translation.
- Comfort working in a fast-moving, deadline-driven environment where multiple client accounts run in parallel.
Remote & Hybrid Flexibility
Work from anywhere with the freedom to perform on your own schedule.
Real Client Impact
Manage relationships with real coaching businesses and see the direct effect of your work on retention.
Performance Rewards
Earn competitive pay plus bonuses tied directly to client retention and satisfaction.
AI-First Workflows
Use modern AI tools and automation to streamline reporting and client updates.
How To Apply
Apply NowComplete The Form
Share your experience managing client relationships and why client outcomes matter to you.
Meet The Team
We'll walk through your approach to communication, reporting, and handling tough conversations.
Welcome Aboard
If it's a strong fit, we'll send your offer and get you onboarded with real client accounts fast.
Ready to be the reason clients stay?
Join a team that values ownership, data over guesswork, and measurable impact — every client relationship is a chance to prove what you can do.